In hospitality, the part I was best at was the people side: reading a situation, finding out what someone actually needed and putting it right. In security research, the part I enjoy most is understanding how a company works and what could go wrong for it.
Sales development uses both. It means researching companies properly, understanding the business problem behind the security problem, and starting conversations that are worth the customer’s time. It’s a role where both halves of my background are useful at the same time.